..nothing but helpful, informative, communicative, professional and thorough
STARTING YOUR TENANCY
Once your tenancy application has been accepted, our journey begins.
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You will receive the following:
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A copy of your new lease and accompanying documentation;
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A Payment Details letter, outlining the options available for your rent payments;
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A rental reference number unique to your tenancy;
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A link to the Bond Administration online portal where you will approve for you bond to be lodged;
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And 2 (TWO) copies of an ingoing Property Condition Report
Once your rent and bond monies have cleared, we can hand over the keys the day your tenancy commences.
Under the Residential Tenancy Agreement, the connection and serviceability of Electricity, Gas, Telephone, Internet and Foxtel is a tenants responsibility. (NB If applicable to the type of property you are renting)
We recommend you arrange for your connections to be made ahead of your move-in date. Your chosen service providers will be responsible for connections, meter reading.
Utility Connections
We recommend you contact the local council to find out about parking permits BEFORE YOU SIGN your lease. Permits are not always available for every property as they are dependent on zoning and allowances.
Parking Permits
We recommend you take out Contents insurance to insure your contents against theft, fire, damage, or any other event you may consider is necessary. Please be aware that the landlord’s insurance will not cover damage to your furniture or belongings.
Insurance for Tenants
Tenant Portal
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We also invite you to access the Tenant Portal, which gives you 24/7 access
to information you’ll need about your tenancy as follows:
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Request repairs;
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View your current lease and rent status;
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View property details including any outstanding invoices;
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View your transaction history;
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Access receipts and invoices;
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Communicate with us!
